Help Rhapsody

Your Rhapsody Membership

Rhapsody Software comes with a free limited version of the Rhapsody Service, called Rhapsody-Free. No credit card required - enter a valid email address and create a password to activate your account.

Explore and use Rhapsody for free; there are plenty of great features you can use. Once you see what else we have to offer, we think you'll discover why so many people have moved up to a higher level of service.

By choosing a premium membership  rather than Rhapsody-Free, you get access to additional features and services.  With a premium membership, you can get the most Rhapsody has to offer.

Upgrade your membership anytime. Just select My Account > Manage My Account in the Rhapsody menus.
 


Click a heading to find out more about Rhapsody memberships.

How does Rhapsody music work?

You don't have to buy songs to use Rhapsody, and you don't need to be satisfied with 30 second samples. The idea behind the Rhapsody service is that you don't ever have to buy anything, but your listening possibilities are nearly endless.

Rhapsody is a little like having cable television. You pay a monthly fee to have reliable access to a variety of entertainment. The difference is that with Rhapsody you control the content and the timing - even better, you can have basic service without paying anything. You can access a vast amount of music wherever you can access the internet, on your own schedule.

If you have the appropriate membership and a compatible portable device, you don't even need the internet - download the tracks you want and you can listen anywhere. Rhapsody lets you listen to anything from the latest pop album to Tuvan throatsingers on a whim - no budgeting, no waiting, and no trips to the store.

Of course, if you want to, you can buy as many tracks or albums as you like. The important thing is that you don't have to buy a song to hear it over and over again, whenever you feel like it, wherever you feel like it.

What do I get with my free membership?

With a Rhapsody-Free membership, you can use the following Rhapsody features and areas:

Rhapsody Area:

 

What You Get With Your Free Membership:

The Music Guide

The Music Guide has millions of tracks for you to explore and listen to. Rhapsody-Free gives you 25 free streams a month. You can play one song 25 times, 25 different songs one time each, or any combination. Look in the Music Info area in the upper right of the Rhapsody player controls to see how many streams you have left for the current month.

The Play button in the Music Guide will return to (30-second samples) once you have listened to all of your free streams for any given month, until the next month's cycle begins.

 

Note:  Unused track plays do not transfer over to the next month.
 

Use the Music Guide as your personal music store. Click Buy to purchase a song and add it to My Library. Listen to it all you want,  burn it to CD, or transfer it to a portable player or device.

My Library

Use My Library to store and organize all the local music on your computer. (Local tracks include music purchased from Rhapsody, imported from CD, or downloaded from the internet and added to My Library.) You can play your local music withRhapsody Software, whether you are signed in or not.

Sharing Music

Share unlimited music from the Music Guide. Email playlists to your friends, publish playlists to Playlist Central, or post a track or playlist link on your blog.

Playlist Central

Everyone can play, create, and publish playlists to Playlist Central, an online Rhapsody community.

My Rhapsody

My Rhapsody is a central place to get personalized music recommendations, quick access to favorite Rhapsody Channels, a personal "chart" of artists you've played recently, a list of the playlists you've published on Playlist Central, personalized Artist Alerts, new releases, and more.

Rhapsody Channels

Enjoy free streaming Rhapsody Channels of many types. Listening to Rhapsody Channels does not count against your monthly stream credit.

CDs

Use Rhapsody Software to listen to CDs, import the tracks from CDs into My Library, and burn your own custom CDs.

Portable Devices

Use Rhapsody to transfer the music you own from My Library to your portable player or device and take your music with you, including your playlists.

What can I get with a premium membership?

You get all the benefits of the Rhapsody Software with a premium Rhapsody membership, but you also get so much more.  Pick the one that's best for you.

Rhapsody Unlimited

With Rhapsody Unlimited, you can play over 2 million full-length tracks, without limits, for a simple monthly fee. In addition, you can play unlimited Rhapsody Channels and live radio stations. Plus, you get 10% off all music purchases.

Rhapsody To Go

Rhapsody To Go offers everything Rhapsody Unlimited does, plus you can load and reload your portable player or device with music from Rhapsody's catalog anytime you want, for a simple monthly fee. No need to purchase before transfer--just connect your device to your computer while signed in to your Rhapsody membership once a month to renew the "subscriptions" on your tracks. You still get the 10% off purchases, so you can burn CDs with Rhapsody's great music.
 

See the table below for an overview of what you can get with a premium Rhapsody membership.

Rhapsody Area:

 

What You Get With Your Premium Membership:

The Music Guide

Rhapsody Unlimited:

Listen to Rhapsody's millions of streaming tracks for one low monthly fee. Purchase anytime you like, at a 10% discount.
 

Rhapsody to Go:

Unlimited listening, plus, with a compatible portable device, you can transfer most music found in the Music Guide to your device without having to purchase it. You can also purchase anytime you like, at a 10% discount.

My Library

Rhapsody Unlimited and Rhapsody to Go:

Use My Library to store and organize all your music; Rhapsody tracks and local tracks both. (Local tracks include music purchased from Rhapsody, imported from CD, or downloaded from the internet and added to My Library.)

Add streamed tracks from the Music Guide anytime. Download tracks to listen to offline, or with a Rhapsody to Go subscription, transfer to your portable device.

Sharing Music

All subscription levels:

Share unlimited music from the Music Guide. Email or IM music links to your friends, publish playlists to Playlist Central, or post a RhapLink on your blog.

Playlist Central

All subscription levels:

Everyone can play, create, and publish playlists to Playlist Central, an online Rhapsody community.

My Rhapsody

All subscription levels:

All subscription levels can enjoy the personal music suggestions in My Rhapsody.

Rhapsody Channels

All subscription levels:

Enjoy unlimited plays of streamed Rhapsody Channels, and live radio stations.

CDs

All subscription levels:

Use Rhapsody Software to listen to CDs, import the tracks from CDs into My Library, and burn your own custom CDs.

Portable Devices

Rhapsody Unlimited:

Transfer local files and purchased Rhapsody tracks to your portable device anytime. Transfer Dynamic Playlists to your device - Rhapsody will update them with fresh tracks each time you connect your device to your computer while signed in to your Rhapsody account.

 

Rhapsody To Go:

With a compatible portable device, you can download and transfer most of the music in the Music Guide without having to purchase it. Transfer Dynamic playlists, and, with a Rhapsody MP3 Player, transfer Rhapsody Channels.

How can I tell which Rhapsody membership I'm using?

Select My Account > Manage My Account in the Rhapsody menus to open a summary of your current membership information.

How do I change my Rhapsody membership?

How do I cancel a Rhapsody membership?

Please visit the Customer Support Contact page for Rhapsody, then look under the Cancel Subscription heading for a toll-free cancellation number.

This toll-free phone call allows us to offer specialized technical support and customer services to our subscribers. For example:

We want to provide you the best possible customer experience and appreciate your patience.

How do I know I'm signed in to Rhapsody?

If you are signed in to your Rhapsody account, you will see your username followed by the Sign Out button below the Playlists area, to the left of the Display area.

If you are not signed in, you will see the message "You are not signed in." below the playlists area. Click the Sign In link.

What happens to my Rhapsody tracks if I end my membership?

The Rhapsody tracks that you purchase are yours to keep, even if you choose to end your premium Rhapsody membership.

Streamed and downloaded (but not purchased) Rhapsody tracks are "membership" tracks. When you end your premium Rhapsody membership, any streamed or downloaded tracks you have in My Library will no longer play.

What are "membership tracks?"

Streamed Rhapsody tracks and downloaded (but not purchased) Rhapsody tracks are "membership" tracks. You can play them as long as you have a paid Rhapsody membership. If you choose to end your paid Rhapsody membership, any streamed and downloaded Rhapsody tracks in your Library will no longer be playable.

Any Rhapsody tracks that you purchased, however, are yours to keep.